Five Ways to Boost Your Sales Reps’ Performance with Consolto

No matter how you look at it, your sales can only be as good as well, your sales team.

Yet sales reps today are confronted with a range of challenges, from lack of time to sell (sales reps spend just 28% of their week actively selling) to technology challenges and misalignment with marketing teams.

To overcome these challenges, here are five ways to empower your sales team using Consolto.

1. Automate repetitive tasks

Sales reps spend a significant amount of time on repetitive tasks like scheduling meetings, following up with leads, entering data into the CRM, and so on.

Such tasks play an important role in the sales process and cannot be eliminated. Consolto’s appointment scheduling feature enables sales teams to automate such routine tasks.

Consolto provides a booking page and a booking widget that enables clients and prospects to schedule meetings directly with your sales reps, avoiding the hassle of multiple conversations and the back-and-forth of finding a suitable meeting time. 

You can learn more about how scheduling works here.

In addition, Consolto integrates with many other business tools so that key details from prospect calls, for example, are entered directly into the CRM with minimal manual work. 

2. Equip Sales reps with the right tools

In a survey by Business Harvard Review, salespeople feel overwhelmed by the number of technologies they have to use in the sales process. And when sales reps feel a system is overly complex, they just won’t use it.

Consolto provides an all-in-one platform for customer engagement, which includes video conferencing, appointment scheduling, live chat, analytics, payments, and even a basic CRM for small-size teams.

This consolidation greatly reduces the costs, complexity, and stress of maintaining and training your sales teams to use multiple tools.

With the Rich Communication Center, Consolto also reduces the need to switch between separate systems to find customer data, conversations, or information from previous calls.   

3. Reduce the complexity of both processes and tools

Even if you choose to go down the path of software consolidation, sales tools can still remain complex and turn into a barrier to productivity.

Simplifying workflows and selecting intuitive, user-friendly tools are essential to boosting your sales team's performance.

Consolto is built for simplicity and provides:

One-click meetings

With Consolto, video meetings are at your customers’ fingertips. Website visitors can start a meeting with just a click on your website.

In addition, Consolto provides meeting scheduling, calling, and storage in a single platform.

No downloads, no installs

Consolto enables live video-conferencing straight from your website or a dedicated hosted page, avoiding the hassle of software installation, creating new accounts, and so on.

Centralized communications

With Consolto, all customer interactions - from video calls to chats and website activity - are accessible in one place.

This makes it easy for sales reps to view and manage customer relationships in an accurate context.

4. Improve collaboration with other teams

Sales teams do not work in isolation and misalignment with marketing teams is often cited as one of the top challenges for sales.

Cross-department collaboration is important not just for sales reps to close new deals, but also to renew existing contracts and increase customer lifetime value.

For this, they need visibility into customer interactions collected by marketing teams and customer support and service teams. Misalignment or lack of coordination between all your customer-facing teams can easily lead to missed opportunities and poor customer experiences.

Consolto facilitates communication and collaboration between teams. With all customer information centralized in one place, everyone can easily see interactions like:

> customer meeting details

> call notes

> lead qualification status

>  website browsing activity

> sent forms

> support conversations 

> shared files

>  and more

We previously wrote about the benefits of centralized customer information here.

5. Increase active selling time

Sales statistics show that reaching out to an online lead within 5 minutes can increase their engagement by 9 times. Yet less than 50% of companies respond to new leads in under five days.

Consolto is designed to help sales reps focus less on admin work and more on selling.

Consolto provides the unique ability for leads, prospects, and customers to schedule and start meetings with your sales agents straight from your website.

With Consolto embedded on your website, you create more sales opportunities at a critical time: during product discovery or consideration. 

Whenever a prospect is considering your product or service and has a question or needs more information, sales reps can instantly connect with them to increase the likelihood of conversion.

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Summing up

Enhancing your sales reps' performance comes down to more than training and incentives. It often requires simplifying processes, choosing the right technologies, and enabling them to just focus on what they do best: sell.

Consolto is a complete, all in one solution that helps you reduce the complexity of most sales tools, foster better collaboration between teams, and help sales reps spend more time actively engaging with customers.

Learn more about Consolto and start enjoying the benefits today here.