If you and your team spend much time on email ping-pong in your customer service, you are losing time. Consolto's video meetings are designed to help you launch customer meetings easily so you could focus on solving your customers' issues. Bringing your experts and your customers together for short-yet-effective meetings will not only save your team much time, but will also help you close more issues.
When onboarding customers on your product there's nothing like real-time, bidirectional communication. Guide them through your product and get to know their thoughts and use-cases. Learn from watching their screens and cameras like being in the room with them. The clarity and focus will not only satisfy your customers but will also benefit your team with more insightful customer interactions.